Terms of Service Humanlies
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Shipping:

  • FREE SHIPPING ON ORDERS OVER €50 IN EUROPE. 
  • Orders are processed the same day
  • We do not ship on Saturday, Sunday, or Holidays
  • E-mail notification with your tracking number will be send within 2 business days

Estimated Delivery Time:

Orders are shipped with DHL from Germany, Europe most orders will be delivered within 4-10 business days. 
 

Damaged Shipments:

For damaged shipments please contact us This email address is being protected from spambots. You need JavaScript enabled to view it. Or use the chat function of the website.

 

Returning a product:

  • Create a return within 14 days of receiving your order
  • Get a return by using your order number and email address
  • Refund is currently only in shop vouchers. (Refund Fee7.00€)
  • Securely repackage your merchandise and include the original invoice
  • Take the package to a DHL Access Point. And Send it back to  us.

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